Research & Insights

    Franchise glossary

    Plain-language definitions of common franchise and disclosure terms. These are educational summaries, not legal advice. Always read the actual documents with a franchise attorney.

    A

    Advertising fund
    A pooled fund franchisees pay into, usually a percentage of sales, used for brand-wide marketing. Disclosed in Items 6 and 11.
    Area developer
    A person or company granted the right, and usually the obligation, to open a set number of units within a defined area on a schedule.
    Audited financial statements
    Franchisor financial statements reviewed by an independent CPA. Most franchisors must include them in Item 21.

    B

    Brand standards
    The required methods, products, appearance, and procedures every unit must follow, usually set out in the operations manual.

    D

    Development schedule
    The timeline for opening units under a multi-unit or area development agreement. Missing it can mean losing territory rights.
    Disclosure document (FDD)
    The Franchise Disclosure Document, with 23 standardized Items, that franchisors must give prospective buyers at least 14 days before signing or paying.

    E

    Encroachment
    When the franchisor or another franchisee sells into or opens near your area. Item 12 describes what protection, if any, you receive.

    F

    Financial performance representation
    Any statement about actual or potential sales, costs, or profits. It may only be made in Item 19, and including one is optional.
    Franchise agreement
    The contract between franchisor and franchisee setting out rights, fees, obligations, term, renewal, and termination.
    Franchise fee
    The one-time initial fee paid for the right to open a franchise. Disclosed in Item 5.
    Franchisee
    The person or company that buys the right to operate a business under the franchisor's brand and system.
    Franchisor
    The company that owns the brand and system and grants franchises to others.

    I

    Initial investment
    The estimated total cost to open and begin operating, typically shown as a low-to-high range in Item 7.
    Item 19
    The FDD section for financial performance representations. Check the sample size, time period, and which units are included.
    Item 20
    Tables of outlets opened, transferred, terminated, not renewed, reacquired, and ceased operations over the last three years, plus franchisee contact lists.
    Item 21
    The franchisor's financial statements, which show the company's own financial condition, not franchisee results.

    L

    Liquid capital
    Cash or assets that can be quickly turned into cash. Franchisors often state a minimum requirement.

    M

    Master franchise
    A right to sell franchises to others within a large region, often a country, and collect part of their fees.
    Multi-unit franchisee
    A franchisee who operates more than one unit, either through separate agreements or a development agreement.

    N

    Net worth
    Total assets minus total liabilities. Often a stated minimum alongside liquid capital.
    Non-compete
    A restriction on operating a competing business during and often after the agreement term. Summarized in Item 17.

    O

    Operations manual
    The franchisor's confidential guide to running the business. Item 11 usually lists its page count by topic.
    Owner participation
    Whether the franchisee must personally manage the business. Disclosed in Item 15; read it before assuming a business can be semi-absentee.

    R

    Renewal
    The conditions for extending the agreement at the end of its term, which may include fees, remodels, or signing the then-current agreement.
    Royalty
    An ongoing fee paid to the franchisor, usually a percentage of gross sales or a flat amount. Disclosed in Item 6.

    S

    SBA loan
    A small business loan partly guaranteed by the U.S. Small Business Administration and commonly used to finance franchise purchases.
    Supplier restrictions
    Requirements to buy goods or services from approved or designated suppliers, sometimes including the franchisor. Disclosed in Item 8.

    T

    Technology fee
    A recurring fee for required software, systems, or support. Disclosed in Item 6.
    Term
    The length of the franchise agreement, disclosed in Item 17.
    Termination
    Ending the franchise agreement. Item 17 summarizes when each party may terminate and what happens afterward.
    Territory
    The area, if any, in which the franchisee has defined rights. Item 12 states whether it is exclusive and what limits apply.
    Transfer
    Selling or assigning the franchise to someone else, typically requiring franchisor approval and a fee.
    Turnover
    Units that leave the system through termination, non-renewal, reacquisition, or closure, calculated from Item 20 tables.

    W

    Working capital
    Funds needed to cover operating costs during the early months. Item 7 often includes an estimate labeled "additional funds."