Research & Insights
Franchise glossary
Plain-language definitions of common franchise and disclosure terms. These are educational summaries, not legal advice. Always read the actual documents with a franchise attorney.
A
- Advertising fund
- A pooled fund franchisees pay into, usually a percentage of sales, used for brand-wide marketing. Disclosed in Items 6 and 11.
- Area developer
- A person or company granted the right, and usually the obligation, to open a set number of units within a defined area on a schedule.
- Audited financial statements
- Franchisor financial statements reviewed by an independent CPA. Most franchisors must include them in Item 21.
B
- Brand standards
- The required methods, products, appearance, and procedures every unit must follow, usually set out in the operations manual.
D
- Development schedule
- The timeline for opening units under a multi-unit or area development agreement. Missing it can mean losing territory rights.
- Disclosure document (FDD)
- The Franchise Disclosure Document, with 23 standardized Items, that franchisors must give prospective buyers at least 14 days before signing or paying.
E
- Encroachment
- When the franchisor or another franchisee sells into or opens near your area. Item 12 describes what protection, if any, you receive.
F
- Financial performance representation
- Any statement about actual or potential sales, costs, or profits. It may only be made in Item 19, and including one is optional.
- Franchise agreement
- The contract between franchisor and franchisee setting out rights, fees, obligations, term, renewal, and termination.
- Franchise fee
- The one-time initial fee paid for the right to open a franchise. Disclosed in Item 5.
- Franchisee
- The person or company that buys the right to operate a business under the franchisor's brand and system.
- Franchisor
- The company that owns the brand and system and grants franchises to others.
I
- Initial investment
- The estimated total cost to open and begin operating, typically shown as a low-to-high range in Item 7.
- Item 19
- The FDD section for financial performance representations. Check the sample size, time period, and which units are included.
- Item 20
- Tables of outlets opened, transferred, terminated, not renewed, reacquired, and ceased operations over the last three years, plus franchisee contact lists.
- Item 21
- The franchisor's financial statements, which show the company's own financial condition, not franchisee results.
L
- Liquid capital
- Cash or assets that can be quickly turned into cash. Franchisors often state a minimum requirement.
M
- Master franchise
- A right to sell franchises to others within a large region, often a country, and collect part of their fees.
- Multi-unit franchisee
- A franchisee who operates more than one unit, either through separate agreements or a development agreement.
N
- Net worth
- Total assets minus total liabilities. Often a stated minimum alongside liquid capital.
- Non-compete
- A restriction on operating a competing business during and often after the agreement term. Summarized in Item 17.
O
- Operations manual
- The franchisor's confidential guide to running the business. Item 11 usually lists its page count by topic.
- Owner participation
- Whether the franchisee must personally manage the business. Disclosed in Item 15; read it before assuming a business can be semi-absentee.
R
- Renewal
- The conditions for extending the agreement at the end of its term, which may include fees, remodels, or signing the then-current agreement.
- Royalty
- An ongoing fee paid to the franchisor, usually a percentage of gross sales or a flat amount. Disclosed in Item 6.
S
- SBA loan
- A small business loan partly guaranteed by the U.S. Small Business Administration and commonly used to finance franchise purchases.
- Supplier restrictions
- Requirements to buy goods or services from approved or designated suppliers, sometimes including the franchisor. Disclosed in Item 8.
T
- Technology fee
- A recurring fee for required software, systems, or support. Disclosed in Item 6.
- Term
- The length of the franchise agreement, disclosed in Item 17.
- Termination
- Ending the franchise agreement. Item 17 summarizes when each party may terminate and what happens afterward.
- Territory
- The area, if any, in which the franchisee has defined rights. Item 12 states whether it is exclusive and what limits apply.
- Transfer
- Selling or assigning the franchise to someone else, typically requiring franchisor approval and a fee.
- Turnover
- Units that leave the system through termination, non-renewal, reacquisition, or closure, calculated from Item 20 tables.
W
- Working capital
- Funds needed to cover operating costs during the early months. Item 7 often includes an estimate labeled "additional funds."